Terms and Conditions

Booking Terms and Conditions

Welcome to our website dedicated to the holiday home BAITA LA CASCATA.

Booking a stay at our property implies acceptance of the following Terms and Conditions:

  • 1. Booking and Payment

1.1. Booking Confirmation: The booking is confirmed upon receipt of a deposit equal to 30% of the total stay.

1.2. Balance: The balance must be paid no later than the day before arrival, unless otherwise agreed in writing.

1.3. Payment Methods: We accept payment via bank transfer, credit card, cash.

  • 2. Cancellations and Changes

2.1. Cancellation Policy: Cancellations made after booking will result in the loss of the deposit, unless otherwise agreed in writing.

2.2. Booking Changes: Changes to the dates of stay are subject to availability and may incur additional costs.

  • 3. Arrival and Departure

3.1. Check-in Time: Check-in is available from 16:00.

3.2. Check-out time: Check-out must be done by 10:00 am.

3.3. Early or Late Arrivals and Departures: Arrivals or departures outside the indicated times must be agreed in advance.

  • 4. Rules of the Structure

4.1. Number of Guests: The maximum number of guests allowed is 6. The property cannot accommodate more people than those specified in the booking.

4.2. Pets: allowed with the payment of a supplement per night.

4.3. Smoking: Smoking is prohibited inside the facility.

4.4. Behavior and Damage: Guests are required to maintain a respectful behavior towards the property and other residents. Any damage caused by guests will be charged.

  • 5. Cleaning and Maintenance

5.1. Cleaning: The house will be delivered clean and tidy. The final cleaning service is included in the booking price.

5.2. Maintenance: Any maintenance issues must be reported immediately to the property manager, who will resolve them as quickly as possible.

  • 6. Responsibility

6.1. Personal Items: We are not responsible for the loss or damage of personal items left in the property.

6.2. Force Majeure: We assume no liability for damages, losses or changes in plans caused by force majeure events (e.g. natural disasters, pandemics, etc.).

  • 7. Privacy and Personal Data

7.1. Data Processing: The personal data collected during the booking process will be used exclusively for administrative and booking management purposes, in accordance with our privacy policy.

  • 8. Applicable Law

8.1. Law and Competent Court: These Terms and Conditions are governed by Italian law. In the event of disputes, the competent court will be the Court of Milan.