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Frequently Asked Questions

Everything you need to know, simply and clearly.

Check-in: from 16:00

Check-out: by 10:00 a.m.

Early arrivals or late departures must be agreed in advance and depend on availability.

The reservation is confirmed with the payment of a deposit of 30% of the total stay.
For short stays the deposit required is €100,00.

It is possible to pay the deposit by bank transfer o credit card.

Our bank details: 

TRABUCCHI GABRIELLA
Via Livigno, 41 - 23038 Valdidentro (SO)

IBAN: IT61F0306952090000002835115
SWIFT: BCITITMM
Bank: Intesa San Paolo - Bormio Branch

We accept bank transfer, credit card e cash.

  • Up to 21 days before arrival: free cancellation with return of the deposit.
  • High season and holidays: free cancellation up to 30 days first.
  • After the indicated deadline: the deposit is not returned.
  • From the 7th day after arrival: charge of the 100% living room.
  • No-show: charge of the 100% living room.

Yes, but the changes are subject to availability and may provide additional costs.

The maximum number of guests is 6 people per flat.
It is not possible to exceed this limit.

Yes, they are admitted with a supplement per night.

Yes, the final cleaning is included in the price.

For maintenance or minor problems, just contact the operator and we will intervene quickly.

Guests have access to:

  • Sauna

  • Ski depot

  • Free parking

  • Free Wi-Fi

Guests must maintain respectful behaviour: any damage will be charged.
The Structure is not responsible for lost or damaged personal items.

In the event of force majeure (bad weather, natural events, etc.), we cannot accept liability for programme changes.